1
Access Scheduling
- From dashboard, click 'Schedule Call' or 'New Scheduled Call'
- Or click 'Schedule' from pool search results
- Scheduled Call Modal opens
- Available for organizations, interpreters, and individual user accounts
Screenshot of schedule call button and modal opening
2
Choose Scheduling Mode
- Regular Mode: Single interpreter, one language pair (default)
- Simultaneous Interpretation (SIMUL): Multiple interpreters, multiple target languages
- Sign Language Mode: ASL, BSL, or other sign language interpretation
- Select mode based on your needs
Screenshot of scheduling mode selection
3
Set Call Details (Regular Mode)
- Select source and target languages
- Choose call type: Video or Audio
- Set scheduled date and time
- Optionally set expected duration
- Add notes for the interpreter
- Add participant email addresses
Screenshot of regular mode scheduling form
4
Select Interpreter
- Click 'On-Demand' to find available interpreters
- Filter by language pair and availability
- Select one or more interpreters
- You can set primary and backup interpreters
- Interpreters receive invitation notifications
Screenshot of interpreter selection for scheduled call
5
Submit and Confirm
- Review all call details
- Click 'Schedule Call' to submit
- You'll be redirected to the scheduled call detail page
- Interpreter invitations are sent automatically
- You can manage the call from /user/scheduled-calls
Screenshot of scheduled call confirmation and detail page
6
Email confirmations and reminders
- After you schedule a call, Remoto sends a confirmation email with the date, time, and a link to manage the session.
- Invited interpreters and guests receive their own invitation emails.
- Reminder emails before your call are planned for a future release.
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