The Interpretation Operating System for the Modern Language Service Provider
Remoto gives LSPs the enterprise-grade infrastructure to manage private interpreter rosters, automate complex billing, and deliver VRI, RSI, and audio interpreting today—with dial-in OPI coming soon.
Key Features
One command center for your entire operation.
VRI Software for LSPs
Don't pay for external talent when your own team is available. Remoto's smart routing ensures your roster gets the first ping. If they're busy, the system automatically triggers a failover to the global platform pool. Your clients experience zero wait times; you experience 100% fulfillment.
White-label OPI platform
Deliver dial-in over-the-phone interpretation under your brand. Define client-facing rates and interpreter pay rates. You keep the margin; Remoto handles billing and payouts so you focus on delivery.
Interpreter Management System (IMS)
One platform for VRI, RSI, and browser-based audio interpreting today—with dial-in OPI coming soon. Video remote, audio, and remote simultaneous interpretation in one place. No juggling multiple tools or vendors.
Scheduling and assignments
Schedule calls and assign interpreters from your roster. Use guest links so participants can join without downloading software. Use the platform pool when you need to fill gaps or scale capacity.
Automated Interpreter Payouts
Clients pay you via integrated payment (e.g. Stripe); you pay interpreters through Remoto (e.g. ProZ Pay). One flow for money in and out.
ProZ interpreter base
Access vetted interpreters from the ProZ community when you need to scale or cover languages your roster doesn't. Human expertise when it matters.
How Remoto supports the modern Language Service Provider
From private pool management to operational oversight, one platform for your entire workflow.
1. Private Pool Management
Digitize your contractor base and prioritize your interpreters for assignments. Use the platform pool when you need to scale or fill gaps. Set client-facing and interpreter pay rates, you keep the margin while Remoto handles billing and payouts.
2. Frictionless Client Onboarding
Give your clients a one-click-style experience: request a linguist, choose instant or scheduled. Guest access links let third-party participants join scheduled calls via secure links, no download or account required.
3. Operational Oversight & Business Intelligence
Get a real-time view of activity: monitor calls and usage so you can meet SLAs. Transparent billing: call logs and transaction history support reconciliation and invoicing.
Summary of LSP benefits
At a glance: what you get with Remoto as your operational backbone.
Hybrid Pool Access
Use your own team first; use our global pool for 24/7 overflow.
Smart Routing
Connect clients to the best-qualified linguist in seconds.
Granular Controls
Total control over margins, user permissions, and language offerings.
Transparent Billing
Call logs and transaction history for reconciliation and invoicing.
Benefits
Why LSPs choose Remoto to scale interpretation delivery and reduce operational overhead.
- Control your margins with your own client and interpreter rate cards; Remoto doesn't dictate your economics.
- Reduce admin with one login for scheduling, assignments, and billing instead of stitching together separate systems.
- Scale when you need to: use your roster first, then tap the platform pool for overflow or additional languages.
- Deliver VRI, RSI, and browser-based audio interpreting from a single platform today; dial-in OPI is coming soon.
- Meet compliance needs; HIPAA and other requirements can be addressed on request, contact support for details.
- Keep the relationship with your clients and interpreters; you own the roster and the brand.
Ready to run your interpreter network on Remoto?
Remoto gives you the infrastructure to operate like a tech company, an automated clearinghouse for language services instead of manually calling interpreters to see who is free.