Contact:
P.O. Box 16989-00620, Nairobi
Mobile No: +254 793008677
Email: [email protected]
I.D No: 36833315
Gender: Male Professional Summary:
I am an innovative and self-driven individual who puts their all into every task. My objective is to establish myself in a dynamic environment that thrives on challenges and a constant desire for innovation. My aim is to create opportunities that benefit the organization's clients while fostering my personal growth. Career Objective:
My professional journey is geared toward making a significant impact in the dynamic field of hospitality management. I aspire to achieve sustainable development in my community and society at large. Summary of Qualifications and Skills: - Customer Service and Customer Management Skills (★★★★)
- CRM Operations (★★★★★)
- Intelligence (★★★★★)
- Troubleshooting Skill (★★★★★)
- Good Communication Skills (★★★★★)
- Leadership Skills (★★★★★)
- Team Player (★★★★★)
- Passionate and Persistent Worker (★★★★★)
- BPO Call Center Skills (★★★★★)
- eCommerce Knowledge (★★★★★)
- Shopify Operations (★★★★★)
Work Experience: Aventus - 2023
Konscious Keto Customer Agent (Remote) Responsibilities: - Handling inbound calls from Konscious Keto Customers
- Educating customers about product and service information
- Maintaining accurate customer records and providing order updates
- Going the extra mile to engage customers
- Following communication procedures, guidelines, and policies
- Handling customer complaints and providing appropriate solutions
- Recording data, producing receipts, and offering information regarding customer order status
Blossom Flower Delivery - 2022
Florist Support (Fully Remote, Philippines) Responsibilities: | 
