Glossary entry

French term or phrase:

pré-découverte

English translation:

primary/preliminary information gathering

Added to glossary by Sarah Bessioud
Sep 6, 2012 11:42
11 yrs ago
2 viewers *
French term

pré-découverte

French to English Bus/Financial Business/Commerce (general) task matrix
Hello,
This comes from a task matrix for a company. Not sure about pré-découverte, could it just mean not yet established customers?
Accueil entreprise (heading)
Standard
Accueil physique
Gestion SAV appels entrants
Café, et préparation matérielle des réunions internes et extérieures
Traitements des entrées de sources prospects
Appels entrants (accueil, mise en fichier, pré-découverte, transmission au vendeur)
Change log

Sep 8, 2012 19:52: Sarah Bessioud Created KOG entry

Proposed translations

+5
14 mins
Selected

primary information gathering

This sounds as though it refers to the gathering of the first information about a potential customer (ascertaining a little info about him/her, requirements, budget, for example). Here, an incoming call is taken, potential customer details entered into a file, primary information gathered and then the lead is passed to the sales person.

This MAY equate to "qualification", which is the assessment of the suitability of a potential customer - identification of particular information to determine whether or not the lead is worth passing on to the sales person. You'd need to check with the client on this one I think, but gathering primary information is a fairly general solution.

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Note added at 20 mins (2012-09-06 12:03:13 GMT)
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http://youferral.com/jobpost/show/4786924-lead-developers-sa...
This position requires:
The ability to use the telephone as a primary information gathering tool

Lead Developers:
Through primary (telephonic) interviews, you will develop sales lead information and gather other sales support information.

http://www.invictaindustrial.co.uk/operate.htm
Telephone interviewing is also available as a primary information gathering tool.

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Note added at 1 hr (2012-09-06 13:05:01 GMT)
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Or preliminary information gathering.

http://www.ic.gc.ca/app/ccc/srch/nvgt.do?lang=eng&prtl=1&sbP...
company and partner identification;
- initial screening and preliminary information gathering;
Peer comment(s):

agree Emma Paulay
14 mins
Thank you, Emma.
agree philgoddard
1 hr
Thank you, Phil.
agree Alexander C. Thomson : Fits the context excellently.
1 hr
Thank you, Alexander.
agree Letredenoblesse
3 hrs
Merci Agnes
agree Daryo
10 hrs
Thank you, Daryo.
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4 KudoZ points awarded for this answer. Comment: "Many thanks, used your suggestion"
1 day 23 hrs

call screening

Best to ask the client what they mean by the term, as it doesn't seem widely used here in France. Meanwhile, "call screening" implies the ability to perform initial information gathering type tasks.
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