Glossary entry

English term or phrase:

none

English answer:

not a single one

Added to glossary by Luiza Modesto
Oct 20, 2010 21:50
13 yrs ago
3 viewers *
English term

none

Non-PRO English Bus/Financial Business/Commerce (general)
I don't know if I am just tired but I totally do not understand the sentence where "none" occurs:

The document basically talks about how big banks have low customer loyalty. It is at:
http://tinyurl.com/27quoze


Some banks embarked on this journey years ago and are now showing the way forward and reaping the rewards. Several regional banks, community banks and credit unions have the principles of customer loyalty hard-wired into their business models and are now taking market share from the loyalty laggards. Fast growing direct banks, like USAA Federal Savings and ING Direct in the US and President's Choice Financial in Canada, manage to win some of the highest levels of customer advocacy achieved in any industry. But apart from a few super-regional banks, *none* of the biggest retail banks have yet to make much visible headway despite years of hit-or-miss customer initiatives. To make meaningful progress, they need to learn how to home in on the right actions that will boost loyalty among the right customers and produce attractive financial returns.

Shouldn't it be "all" instead of "none"?

TYVM.
Change log

Oct 20, 2010 21:56: Claire Cox changed "Level" from "PRO" to "Non-PRO"

Votes to reclassify question as PRO/non-PRO:

PRO (1): Polangmar

Non-PRO (3): Tony M, Travelin Ann, Claire Cox

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Discussion

Carol Gullidge Oct 20, 2010:
the penny drops! I couldn't fathom out what the problem was at first (like others, I suspect), but now I see that it lies in "... have yet to make much... headway". It should be either " all of them have yet to make any ... headway" (which doesn't read too well) or "none of them has made any headway yet"

Responses

+9
7 mins
Selected

not a single one

I can see your problem — and it looks as if the sentence has been clumsily edited.

I think they probably started off trying to say:

"But apart from a few super-regional banks, none of the biggest retail banks has yet made much visible headway despite years of hit-or-miss customer initiatives."

And then they decided to edit it to make that end part read better, only they forgot to go back and change the first part (which in any case would then read worse!):

"But apart from a few super-regional banks, all of the biggest retail banks have yet to make much visible headway despite years of hit-or-miss customer initiatives."

Actually, the first version would still IMHO be preferable.

The intended meaning is clear, but as you rightly say, they have clearly made a right mess of it!

--------------------------------------------------
Note added at 10 hrs (2010-10-21 08:41:44 GMT)
--------------------------------------------------

Regarding the use of a sg or pl verb after 'none', I can recommend the no-nonsense attitudes expressed in this style guide (which unfortunately I can't actually find in e-form to quote from):

Usage and Abusage: A Guide to Good English by Eric Partridge ...

23 Aug 2010 ... All about Usage and Abusage: A Guide to Good English by Eric Partridge. LibraryThing is a cataloging and social networking site for ...

www.librarything.com/.../15325

--------------------------------------------------
Note added at 10 hrs (2010-10-21 08:42:37 GMT)
--------------------------------------------------

Here's the ISBN if anyone wants to dig it out:

« Usage and abusage; a guide to good English; Eric Partridge » de ...
Autres identifiants : ISBN 0-241-13301-7...

www.alsatica.eu/.../Usage-and-abusage-a-guide-to-good-Engli...
Peer comment(s):

agree Carol Gullidge : that's pretty much how I see it. I think you must have been posting this as I was posting in the Discussion box
8 mins
Thanks, Carol! I didn't see your discussion post till this morning.
agree Sean Mullen
44 mins
Thanks, Dreamer!
agree Charlesp
48 mins
Thanks, Charles!
agree Filippe Vasconcellos de Freitas Guimarães : Exactly! Well done, Tony.
6 hrs
Thanks, F/V!
agree Arabic & More
7 hrs
Syukran, Amel!
agree Jack Doughty
8 hrs
Thanks, Jack!
agree cmwilliams (X) : yes, although I think the intended meaning is 'none has yet made...'
10 hrs
Thanks, CMW! Yes, I feel sure you're right.
agree Yunas Halim
10 hrs
Thanks, Yunaz!
agree Polangmar
23 hrs
Thanks, Polangmar!
Something went wrong...
4 KudoZ points awarded for this answer. Comment: "You go Tony! Thank you sooo much for your help and for your opinion about customer advocacy. Thanks to everyone else too. :)"
5 mins

not one

No, "all" would change the sense
.

This is saying that only a few super-regional banks have made visible headway. None (i.e. not one) of the others has made any progress.
Peer comment(s):

neutral Tony M : Yes, but it actually says it the wrong way round; read it again carefully, and look at my explanation...
3 mins
I see what you mean Tony - I had read it as I expected it to be: "none ... have yet made"
Something went wrong...
11 mins

none

Use of *none* is correct. What is incorrect is "have".
None of the biggest retail banks *has* (None always takes a 3rd person singular verb in English.) My Portguese is not yet good, but I believe that the basic sentence structure would be, "Os bancos... nenhum não avancaram ainda...", where "nenhum" would equate to "none".
Note from asker:
http://www.grammarmudge.cityslide.com/articles/article/1026513/9903.htm
Peer comment(s):

neutral Tony M : But you're still overlooking the flawed logic in the statement as it stands; BTW, the insistnce on a sg verb with 'none' is now considered old hat!
10 hrs
Something went wrong...
+1
5 mins

not one single one, not any

None in the sense of not one single one of the retail banks; I don't quite see why you think it should be all....

--------------------------------------------------
Note added at 16 mins (2010-10-20 22:07:25 GMT)
--------------------------------------------------

@ Tony: I see what you mean, but I don't think "all" could possibly work with "yet" in the sentence. I think this is the perennial problem of even native English speakers not knowing whether "none" takes the singular or plural. Maybe it's even reached the stage where either is acceptable...?
Note from asker:
http://www.grammarmudge.cityslide.com/articles/article/1026513/9903.htm
Peer comment(s):

agree Travelin Ann : not a single one
0 min
neutral Tony M : Read it again carefully, and look at my explanation... / I agree, the 'all' solution is inelegant; 'none' traditionally took sg, but that has now been declared old-hat; but sg or pl, the logic is still wrong :-(
3 mins
Something went wrong...
57 mins

absolutely none

'absolutely none of the..." would make it clearer.
Something went wrong...
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