Call history and portal activity

See your own calls in Call History, and client portal calls, minutes, and activity in Portal Activity, with CSV export.

6 min read

•3 steps

Call History

Call History lists the calls placed on your organization account.
Export the log as CSV for duration, interpreter, and cost.

Portal Activity

After your client portal exists, Portal Activity shows calls, minutes, and activity for that portal.
Portal Calls lists scheduled calls booked through the portal.
On the client’s History tab, a call can show the booked window, who joined (including a link or phone guest), the real start and end, and when the call ran long or the interpreter was late.

Transactions

Transactions lists what your organization paid Remoto.
Export that list as CSV when you need it for accounting. Client invoices are issued separately, under Invoices.

Was this article helpful?

Coming Soon

Organization billing and invoicing

How your organization pays Remoto: each call is charged on Transactions, from a saved card or staff-set invoice terms.

agencies

Invoices and what you settle with Remoto

Issue a client invoice or a period statement from Invoices, and see what you settle with Remoto. Nothing is sent on its own.

client portal

Registering Your Organization

Set up your organization account on Remoto with the two-step registration: your contact details, then your interpreting needs, languages and team setup.