Glossary entry (derived from question below)
German term or phrase:
Bestandsarbeit
English translation:
life-long financial services
Added to glossary by
Alison Schwitzgebel
Aug 25, 2002 11:18
22 yrs ago
1 viewer *
German term
France
Words that work
Native in: English 
, German
Works in: German to English, Germanic(Other) to English, French to English
Bestandsarbeit
German to English
Bus/Financial
In an article talking about Deutsche Post introducing new financial advisory services in its branches:
"Nach der bundesweiten Einführung der Bestandsarbeit geht jetzt die strukturierte Anlageberatun in den Roll-out"
Thanks for your help!
Alison
"Nach der bundesweiten Einführung der Bestandsarbeit geht jetzt die strukturierte Anlageberatun in den Roll-out"
Thanks for your help!
Alison
Proposed translations
(English)
| 5 +1 | developing existing clients |
Rod Darby (X)
|
| 4 | Along the routine |
mergim
|
| 4 | cultivation of effective customer relationsships |
Karlo Heppner
|
| 2 | laying the groundwork |
gangels (X)
|
Proposed translations
+1
2 hrs
Selected
developing existing clients
this is more of a brain-storm than a suggested translation! At IBM we were taught to develop existing customers, i.e. get more business out of people who have already said 'yes' to IBM, as they put it. And this is what Deutsche Post is saying: talk to existing customers (your 'Bestand an Kunden') and sell them something extra. Not much of a help in translating, but it is Sunday!
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Note added at 2002-08-25 15:53:21 (GMT)
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re your note: I think the emphasis here is on \'..phasen..\', the idea being e.g. to make a note of the kids\' birthdays and to phone up when they turn 18 and offer products for adults (no, not what YOU think!), you know, like their own Haftpflichtversicherung and so on (something the OVB people are fond of doing). Bestandsarbeit is keeping tilling the same old fields in the hope of squeezing some more crops out of them (the antonym is \'Kaltakquise) - but ah jes caint think how we says it in English!
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Note added at 2002-08-25 15:53:21 (GMT)
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re your note: I think the emphasis here is on \'..phasen..\', the idea being e.g. to make a note of the kids\' birthdays and to phone up when they turn 18 and offer products for adults (no, not what YOU think!), you know, like their own Haftpflichtversicherung and so on (something the OVB people are fond of doing). Bestandsarbeit is keeping tilling the same old fields in the hope of squeezing some more crops out of them (the antonym is \'Kaltakquise) - but ah jes caint think how we says it in English!
Peer comment(s):
| agree |
gangels (X)
: a promising lead in solving the riddell (just kidding, Allison)
1 hr
|
|
thanks, Klaus!
|
1 KudoZ points awarded for this answer.
Comment: "Thanks Rod!
You confirmed my hunch about life-long financial services - I found a site where this is used "The United Educational Credit Union is a dynamic institution providing quality, life-long financial services for all members" http://www.unitedecu.org/ASP/mission.asp.
Thanks again!
Alison"
1 hr
laying the groundwork
It must have something to do with inventory or a preparatory survey. It basically refers to the process of taking stock. Bestandsaufnahme and Bestandsarbeit are intuitively very similar concepts
3 hrs
Along the routine
Procedure of action regularly followed
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Note added at 2002-08-25 15:03:39 (GMT)
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I hope, dear Alison, this form of translation \"ad sensum\" will match your expectation. Good luck.
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Note added at 2002-08-25 15:03:39 (GMT)
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I hope, dear Alison, this form of translation \"ad sensum\" will match your expectation. Good luck.
12 hrs
Karlo Heppner
Mexico
Mexico
Native in German
Mexico
Quality matters to you?
Native in: German 
Works in: English to German, Spanish to German
Related KudoZ points
:
68
cultivation of effective customer relationsships
Aus dem nachfolgenden Artikel kannst du dir heraussuchen, was passt. Mein Vorredner hat ja schon gesagt, worum es inhaltlich geht.
Technology is not the ultimate panacea for cultivating effective customer relationships. Technology implementations, like CRM solutions, must be accompanied by a strategic process that examines the organization’s customer relationship practices and incorporates communication.
Whether you are a veteran player or a new entrant, experience reveals most have yet to master this combination of art and science called CRM. For example, the marketing department of a relatively new bank entered vital information about their customers into a contact management program. Loan information was entered into a custom-built system, and the regular banking information was entered into a third application. Despite professing a client-centric philosophy, the systems were disintegrated. No one performed a comprehensive analysis of the bank's customers.
In summary, make this recession not your recession by choosing to grow your business wisely through the intelligent practice of effective customer cultivation.
Andrew Szabo is partner and client strategist with Credera, a strategically focused application development firm. Credera provides organizations with flexible, tailored technology solutions that solve key business issues, such as customer cultivation while generating an attractive ROI. He can be reached at [email protected]
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Note added at 2002-08-25 23:45:19 (GMT)
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Mit Vorredner meinte ich Rod.
Technology is not the ultimate panacea for cultivating effective customer relationships. Technology implementations, like CRM solutions, must be accompanied by a strategic process that examines the organization’s customer relationship practices and incorporates communication.
Whether you are a veteran player or a new entrant, experience reveals most have yet to master this combination of art and science called CRM. For example, the marketing department of a relatively new bank entered vital information about their customers into a contact management program. Loan information was entered into a custom-built system, and the regular banking information was entered into a third application. Despite professing a client-centric philosophy, the systems were disintegrated. No one performed a comprehensive analysis of the bank's customers.
In summary, make this recession not your recession by choosing to grow your business wisely through the intelligent practice of effective customer cultivation.
Andrew Szabo is partner and client strategist with Credera, a strategically focused application development firm. Credera provides organizations with flexible, tailored technology solutions that solve key business issues, such as customer cultivation while generating an attractive ROI. He can be reached at [email protected]
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Note added at 2002-08-25 23:45:19 (GMT)
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Mit Vorredner meinte ich Rod.
Discussion
Your guess is probably as good as mine! :-(