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SDL Trados 2019: impossible to add a new source language
Thread poster: Émilie Mercier (X)
Émilie Mercier (X) France Local time: 20:26 English to French + ...
May 27, 2020
Hello everybody,
I am experiencing difficulties with SDL Trados 2019.
Until recently, I worked with English, German and French. I would like to add Portuguese (I have the Freelance version, and 5 languages are allowed, so so far so good).
I read in the SDL guide that to reconfigure the working languages you need to: return the license, uninstall the software, reinstall it and then reactivate the license. Then, the panel "choice of languages" is supposed to ... See more
Hello everybody,
I am experiencing difficulties with SDL Trados 2019.
Until recently, I worked with English, German and French. I would like to add Portuguese (I have the Freelance version, and 5 languages are allowed, so so far so good).
I read in the SDL guide that to reconfigure the working languages you need to: return the license, uninstall the software, reinstall it and then reactivate the license. Then, the panel "choice of languages" is supposed to be displayed when the software is restarted.
I literally followed this procedure + I cleared my computer of all traces of the software before I reinstalled it + I restarted my computer between each uninstallation/installation to make sure that everything was done correctly, and... Nothing! This "choice of languages" panel has never appeared.
If I want to create a new project, when setting up languages, I can choose English, German or French (and variations), but no other languages are available to me in the list.
I tried to see if I could set up my working languages differently, but it seems not. Maybe I'm missing something?
I do not know if this is a bug, or if I am the bug... u.u'
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