A woman walked into Providence St. Peter Hospital last week in search of her husband, brought in earlier by ambulance.
The woman couldn’t speak English. Hospital staff called for a bilingual chaplain, who was unfamiliar with her dialect.
Although the woman was eventually assisted, the hospital has gone to new lengths to ensure patients can be helped immediately.
Cue Martti, a mobile translation unit that with a push of a button connects hospital staff and patients to call centers in Ohio and California, according to hospital spokesperson Chris Thomas. More >>