Glossary entry (derived from question below)
Swedish term or phrase:
reklamationsrätt
English translation:
guarantee
Added to glossary by
Charlesp
Dec 15, 2022 11:14
1 yr ago
15 viewers *
Swedish term
reklamationsrätt
Swedish to English
Law/Patents
Law: Contract(s)
consumer rights
reklamationsrätt, the right to complain.
But is this term also used in the context of enforcing warranty rights?
Everyone has the rätt att klaga på fel, but this refers to a statutory right to obtain redress. So simply the right to complain doesn't express it; it must be an obligation on the seller, to respond to the complaint or claim. (not merely that the consumer can submit a complaint)
But is this term also used in the context of enforcing warranty rights?
Everyone has the rätt att klaga på fel, but this refers to a statutory right to obtain redress. So simply the right to complain doesn't express it; it must be an obligation on the seller, to respond to the complaint or claim. (not merely that the consumer can submit a complaint)
Proposed translations
(English)
| 5 +1 | guarantee |
Deane Goltermann
|
| 4 | right to make a warranty claim |
Adrian MM.
|
Proposed translations
+1
4 hrs
Deane Goltermann
Sweden
Sweden
Native in Swedish
&
English
Sweden
Easy reading - Good writing
Native in: English 
, Swedish
Works in: Swedish to English
Related KudoZ points
:
83
Selected
guarantee
For consumers this seems to be the EU approach to your question.
See:
https://europa.eu/youreurope/business/dealing-with-customers...
and
https://europa.eu/youreurope/business/dealing-with-customers...
For businesses/commercial contracts -- like Tender documents and such, I'd stick with warranty.
--------------------------------------------------
Note added at 4 hrs (2022-12-15 15:31:53 GMT)
--------------------------------------------------
Hmm, some technical issue got in the way here ... my confidence level was at 4 (High) not 5.
See:
https://europa.eu/youreurope/business/dealing-with-customers...
and
https://europa.eu/youreurope/business/dealing-with-customers...
For businesses/commercial contracts -- like Tender documents and such, I'd stick with warranty.
--------------------------------------------------
Note added at 4 hrs (2022-12-15 15:31:53 GMT)
--------------------------------------------------
Hmm, some technical issue got in the way here ... my confidence level was at 4 (High) not 5.
Note from asker:
| You are absolutely correct, it is a statutory guarantee. (I would call it an "implied warranty" though - but not sure this would be correctly understood). But my concern is that consumers reading a text will not pick up on the nuisance between a warranty and a guarantee. (at least not how it sounds in English, as these terms are used interchangeably...) |
4 KudoZ points awarded for this answer.
Comment: "Yes, statuory guarantee."
1 hr
Adrian MM.
Austria
Austria
Native in English
Specializes in field
Austria
Retd.T&I, Barrister & Austro-Advokat
Native in: English (Variants: Scottish, British)
Works in: Spanish to English, English to Spanish, French to English, and 6 more.
Related KudoZ points
:
8
right to make a warranty claim
long version: 'right to make a complaint triggering a warranty enforcement claim'.
This is the way I'd pin it down, though others may like to post an answer.
PS I took a look at a 'cause of action on a warrandice' (land covenant) vs. warranty of goods in Scots law, but it didn't help.
This is the way I'd pin it down, though others may like to post an answer.
PS I took a look at a 'cause of action on a warrandice' (land covenant) vs. warranty of goods in Scots law, but it didn't help.
Example sentence:
To make a warranty claim, the licensee has to return the Font Software, including a copy of the sales receipt within the [...]
Discussion
This is something by legislation, imposed on the seller, even in the absence of an express warranty. (and which generally can not be contracted away, at least not by an adhesion contract)
Lighten up dudes. Chil out.
And have a great weekend!!!
And there was me having all my hopes pinned on it :-0)
"Reklamationsrätt är din rätt att klaga på fel i en vara eller tjänst som du har köpt."
It is my understanding that reklamationsrätt only requires the seller to *respond* to a complaint. The seller may refuse compensation. The consumer may then pursue other avenues to resolve the issue; those are outlined at the link above. The final step is to go to arbitration with Allmänna reklamationsnämnden (arn.se) or to go to court.