English to Spanish Bus/Financial Accounting

Me interesa saber cómo traducir la frase "We will not settle" en este contexto.
Gracias de antemano.

What should I do if I have a hold on my Account and would like to have an early release?
Customers who report a hold on their account and want it released early must have the merchant submit a Pending Authorization Release form. You will need to contact Customer Support at XXXXXX to advise them of the issue and receive a copy of the release form.


Standard Procedure for Pending Authorization Releases:
Standard authorization hold time is 7 calendar days, with an automatic release on the 8th day.

If the cardholder wants their funds returned faster, they have the option of asking the merchant to send a fax to Customer Support.

Debit Card Pending Authorization Release Request Fax Requirements:

• Company letterhead or business logo
• Card Number
• Cardholder’s Name
• Date and amount of transaction
• “We will not settle” must appear on the fax
• The reason for not settling
• Person who is sending the fax
• Name
• Position
• Contact number
• Signature