English to German Bus/Financial Business/Commerce (general)

Dear Sir,

Thank you for your e-mail.

As you have **funded** your account with a Visa Credit Card all withdrawn funds must be returned to the same card.

To process your withdrawal we will require copies of the following documents:

- Front and back of your credit card
- Utility bill/credit card statement
- Valid passport, identity card or driving licence
- Your outstanding authorisation statement which I have forwarded to your e-mail address.

Please scan and e-mail to [email protected], or fax this information to us on +800 11 365 365 or post to: ...

We will also require your four digit security number and the amount you wish to withdraw.

Should you require any further assistance please do not hesitate to contact us.

Kind Regards

Leanne
Customer Services