Aug 5, 2016 01:28
8 yrs ago
5 viewers *
English term

Patient Access Services Supervisor/Patient Advocate

English to Chinese Medical Medical: Health Care
这是一个医院的管理者的职位

患者获取服务监督/患者权益大使?

Thank you!

Proposed translations

11 mins
Selected

equivalent to a social worker

Assist a patient to access to all kinds of resources, as small as things like making an appointment with a doctor, to as complicated as getting medical payment deducted, applying for welfare, or child support and such.

Not sure how to translate into Chinese though.

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Note added at 19 mins (2016-08-05 01:47:59 GMT)
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Yes, it is one of the hospital jobs. Actually I am wrong to say equivalent to a social worker, who needs properly professional training and an undergraduate degree.
This kind of job could be filled without a requirement of a degree, and mostly get trained on site. I should say they help patients out with proper info and refer the patients to the right places with right professionals for their specific needs.
Note from asker:
Thank you very much! So it's not a job in the hospital? I think I understand what this role is about and I'm just trying to get a proper Chinese word for it...
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4 KudoZ points awarded for this answer.
3 hrs
English term (edited): patient access services supervisor/patient advocate

患者就医服务主管/患者陪护主管

需要注意的是,这个职位是 supervisor(主管),并不直接提供 patient access services,而是对 patient access services representative (患者服务代表)或 patient access services coordinator (患者服务专员)的工作进行监督审查,相当于 representative/coordinator 的直接上级。详见参考链接。

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Note added at 3小时 (2016-08-05 05:19:25 GMT)
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“患者就诊服务主管” 更好些。
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57 days

导医主管/患者陪护主管

导医主管,在相对小些的医院其职位更倾向于导医服务;在大些的医院更倾向于管理,组织、培训、监督导医服务。
Example sentence:

导医主管的其中一项职责就是负责培训与监督导医工作。

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