Glossary entry

English term or phrase:

IT involvement

English answer:

Computer Storage System

Added to glossary by Iftekhar Hassan
Oct 6, 2003 19:33
20 yrs ago
English term

IT involvement

English Tech/Engineering
I apologize for asking so many questions...

Title: Selling Solutions that Include Storage

Selling solutions and the ROI (or “Return on Investment”). If you can phase in a customer’s requirement over time by adding storage or more servers over a period of time, customers will be more satisfied. It will reduce the impact to their environment. Reducing IT administration, fully automating the application backups for a lights out operation, ***which means no IT involvement with taped library integration***. That would be great, customers love that.

involvement of IT staff?
if you understand the meaning of the part between ***, could you expand or rephrase it in a clearer way?

thanks!

Responses

21 mins
Selected

involvement of overall IT based resourses

Involvment of overall IT based resourses, does not specify "IT staff" however there is specific reference to taped library for integration.

Please look at the following:-


http://www.dalet.com/General/00000219.pdf
http://www.dalet.com/General/00000219.pdf
www.dalet.com/General/00000219.pdf -


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Note added at 4 days (2003-10-10 21:44:56 GMT) Post-grading
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Read Resources, not resources
Peer comment(s):

neutral Peter Linton (X) : Resources, not resourses
4 days
Thanks, corrected typo
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4 KudoZ points awarded for this answer. Comment: "thanks a lot everybody!"
+1
1 min

Information Technology involvement

Oxford

IT n [u] = information technology

Peer comment(s):

agree Rajan Chopra
12 hrs
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3 mins

The IT staff will not be burdened by manual ...

hadnling of tape backups.
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5 mins

involvement of IT (information technology ) staff

You are right. This means no involvement of IT (data center) staff is necessary for this function.
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+3
1 hr

which means the IT staff won't have to do tape backups

The solution that they are selling includes the backing up of data in a lights-out operation - in other words, automatic, probably at night, and therefore not involving the IT staff in this process.
In many large computer operations, it is still quite common to have manual tape backups, in a tape library (not taped library!). The typical pattern is to have three sets of tapes, called "grandfather, father and son". Each day record on one set of tapes in sequence, so you always have two days to fall back on. But this is a labour-intensive process, so a system that eliminates that manual job give is a good ROI and is therefore loved by customers (and the IT staff).
Peer comment(s):

agree vixen
10 hrs
agree Rajan Chopra
11 hrs
agree ghassan al-Alem
21 hrs
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22 hrs

Application level backups and involvement of IT stuff

Backups are normally done during off hours. This means that all databases would be shut down, backup would be performed automatically, driven by software that allows scheduling these operations and running the tape libraries. Tapes in the libraries and monitoring of this software requires administration of IT stuff. This means that daily work is backed up at the end of the day - so if there is any power outage during the day - that day work is lost.
Application level backup is backup that is performed while databases are open and running. These files can then be transfered to a separate server that will allow in power outage situations or any other failing of exisiting server to "step in" and everyone would continue their work. These transfers happen automatically through network connections. This kind of backup is also called "hot backup".
These operations still require IT stuff, but they are less involved if there is a server failure of any kind. Sometimes power outages can damage server to the extend that it will be down for repairs for couple of days. With the other server running, IT stuff doesn't have to work overtime to fix it as fast as possible.

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Note added at 22 hrs 52 mins (2003-10-07 18:25:39 GMT)
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and here are some links if you\'d like to read about it...

http://pigseye.kennesaw.edu/~jkirui/BkupReco.html
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