Hotellerie actually means Gastgewerbe. Maybe the hospital has a cafeteria or restaurant where Frau X. was working?

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Note added at 26 mins (2005-07-07 12:48:00 GMT)
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personally, I don\'t think Hotellerie is a special hospital-related expression

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Note added at 41 mins (2005-07-07 13:03:18 GMT)
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in this case it sounds more like she is a caretaker, curator, superintendent, caregiver or nursemaid. Maybe you need to rephrase it to say what she was as opposed to what department she was working in

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Note added at 56 mins (2005-07-07 13:18:19 GMT)
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maybe this would work: hospital housekeeping / support services
Provides housekeeping and linen management services to the health care industry.
www.hhs1.com/ - 11k

Hotellerie in a hospital context is described in the passage below:

"HOTELLERIE UND SERVICES
Um Ihren Aufenthalt im Salem-Spital so angenehm wie möglich zu gestalten, erbringen wir nicht nur in der individuellen Betreuung und Pflege Höchstleistungen, sondern auch in der Hotellerie. Wir möchten, dass Sie sich bei uns wohlfühlen. Für Übernachtungsmöglichkeiten von Angehörigen wenden Sie sich bitte an unser Pflegefach-personal oder die Room-Service-Mitarbeitenden".

The job you asked baout sounds like the "concierge" mentioned in the next passage, i.e. somebody who is responsible for making the patienr's stay confortable, and would include working out meal menus, soecial requirements etc:

"Hospitality services and amenities have been given special attention at The Lied Transplant Center. Patients and their care partners have access to services commonly associated with a hotel, but rarely found in the traditional hospital setting. These services are managed in association with Sodexho Services, a company rich in hospitality tradition.

As you first approach The Lied Transplant Center, you become aware of the focus on patient care as the concierge greets and assists you. On the way up to one of our 88 spacious suites, he points out just some of the many amenities designed to keep you and your care partner focused on Cooperative Care. The patient lounges, exercise room, patient resource center, pediatric playrooms and private dining room are available to both patients and care partners. All of these areas are focused on providing goods and services you deserve and need as you receive the best in medical attention..."

HTH

German term (edited): Hotellerie

A hospital hotel services manager is responsible for all non-medical services provided within a hospital trust setting.
These include: • accommodation; • catering; • cleaning; • portering;
• security; • transport; • waste disposal.

as noncommittal as possible

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Note added at 22 hrs 36 mins (2005-07-08 10:57:59 GMT)
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but that is exactly what she did before, you can\'t make a silk purse out of a sows ear. Just because she works in a hospital doesn\'t mean that she has any medical background! Perhaps she was nothing more than a \"receptionist\"

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Note added at 22 hrs 37 mins (2005-07-08 10:59:39 GMT)
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\"receptionist in hospital accomodation (overnight?) services\"