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Poll: What do you do if a client rejects your translation?
Thread poster: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
SITE STAFF
Jun 3

This forum topic is for the discussion of the poll question "What do you do if a client rejects your translation?".

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Alex Lichanow
Alex Lichanow
Germany
Local time: 05:15
Member (2020)
English to German
+ ...
Reject? Jun 3

I have never had a client outright reject my translation. There have been instances of criticism, both justified and not justified, but my translations (including any corrections and/or rationalizations) have always been accepted and paid.
If a client ever were to actually reject my translation, I would definitely proceed to discuss its shortcomings and the next steps.

Ventnai
Simon Turner
Joe France
Liena Vijupe
Federica Scaccabarozzi
expressisverbis
Christine Andersen
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 04:15
Member (2007)
English to Portuguese
+ ...
Other Jun 3

I never had a rejection from a client (touch wood!). I had a case of a delayed payment due to quality issues with other translators working on the same multiple language project, but that’s all!

Dan Lucas
Simon Turner
Philip Lees
neilmac
 
Ventnai
Ventnai  Identity Verified
Spain
Local time: 05:15
German to English
+ ...
Never been rejected Jun 3

You'd either have to be a bad translator or the client was trying to pull a fast one if your translation was rejected. I once had a client reject my translation on the grounds that the end client no longer wanted it. I never worked for her again, even though she kept trying to send me things and couldn't understand my refusal.

[Editado a las 2024-06-03 09:00 GMT]

Liena Vijupe
Natasha Cloutier
Christine Andersen
neilmac
 
Christopher Schröder
Christopher Schröder
United Kingdom
Member (2011)
Swedish to English
+ ...
Baseball bat Jun 3

Has never happened, but I wouldn't be impressed.

Maria Teresa Borges de Almeida
Christine Andersen
Simon Turner
Philip Lees
Jan Truper
Baran Keki
MassimoA
 
Kay Denney
Kay Denney  Identity Verified
France
Local time: 05:15
French to English
. Jun 4

I've never had anyone reject my translation outright. Clients have sometimes asked me to change things. There's a lot of subjectivity in my fields of art and music, so I don't mind.

I will obviously discuss the "shortcomings" with the client, being sure to stand my ground when I'm definitely right. I usually concede a subjective point or two so they don't think I'm being bolshie.
Well, apart from when they tell me that Mary from Accounts showed it to her boyfriend who worked... See more
I've never had anyone reject my translation outright. Clients have sometimes asked me to change things. There's a lot of subjectivity in my fields of art and music, so I don't mind.

I will obviously discuss the "shortcomings" with the client, being sure to stand my ground when I'm definitely right. I usually concede a subjective point or two so they don't think I'm being bolshie.
Well, apart from when they tell me that Mary from Accounts showed it to her boyfriend who worked in a pub in London for six months. At some point, the fact that I was born and bred in the UK, and have a Master in translation, and have worked in translation for over 25 years, has to be taken seriously. ▲ Collapse


Baran Keki
 


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Poll: What do you do if a client rejects your translation?






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