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Anton Konashenok Czech Republic Local time: 00:02 French to English + ...
Almost...
May 25
The question reminds me of a sign seen many years ago in a pub in California:
THE CUSTOMER IS ALWAYS RIGHT but it's up to us to decide if you are one
Angie Garbarino
Baran Keki
Dan Lucas
Maria Teresa Borges de Almeida
Chris Says Bye
P.L.F. Persio
Yuri Larin
More Agreers
Elaine Ruby
Philip Lees
Kay Denney
Liviu-Lee Roth
Daryo
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Alex Lichanow Germany Local time: 00:02 Member (2020) English to German + ...
Absolutely not
May 25
I have seen disastrous client reviews, so still considering the client right would be too much of a stretch. It's all about staying professional and making them understand why exactly they aren't right in those cases.
[Edited at 2024-05-25 10:13 GMT]
P.L.F. Persio
Michael Harris
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The sentence in question seems to imply that a customer complained because the translation contained mistakes. I don't want to jinx it but I haven't had any complaints for over 10 years and even before that only on very few occasions had any clients complaining about my work. Anyway, I must say that age and experience made me realize that there are no absolute answers and that there is always a lot to learn. So, I try to stay open-minded, I treat my customers with respect and I expect the same f... See more
The sentence in question seems to imply that a customer complained because the translation contained mistakes. I don't want to jinx it but I haven't had any complaints for over 10 years and even before that only on very few occasions had any clients complaining about my work. Anyway, I must say that age and experience made me realize that there are no absolute answers and that there is always a lot to learn. So, I try to stay open-minded, I treat my customers with respect and I expect the same from them…
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Pavel Mondschein Czech Republic Local time: 00:02 English to Czech + ...
"... in matters of taste"
May 25
The proper saying is: "The customer is always right, in matters of taste." The second part is very important. As for "being / not being right" from factual point of view, it is our duty as linguist professionals to inform the client when they are not right.
P.L.F. Persio
Kay Denney
Daryo
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Lingua 5B Bosnia and Herzegovina Local time: 00:02 Member (2009) English to Croatian + ...
Vague poll
May 25
Vague and poorly formulated poll, impossible to answer.
But let’s put it this way: you can make a customer believe they are right. I do this when a customer keeps taking too much extra time for which they didn’t pay and I estimate they won’t be able to pay.
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Michele Fauble United States Local time: 15:02 Member (2006) Norwegian to English + ...
“Right”
May 25
“Right” yes, right, no.
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