https://www.proz.com/kudoz.php/english-to-chinese/finance-general/729317-fulfillment-of-accounts.html?paging=y

Glossary entry

English term or phrase:

opening and fulfillment of accounts

Chinese translation:

开户与撤户

Added to glossary by Wenjer Leuschel (X)
Jun 3, 2004 01:08
20 yrs ago
English term

fulfillment of accounts

English to Chinese Bus/Financial Finance (general)
Banks have invested heavily in efforts to keep their customers more satisfied, and all of them want strong relationships with their clients. Yet some leading institutions are poorly differentiated. What should big banks do? Our research suggests that three factors are particularly important to customers. The first is ease of use. A few years ago, a bank could stand out by having a number of points of access—plenty of branches and ATMs as well as online services. But consumers now take these amenities for granted and are more interested in what happens at the service point: they want banks (like retailers such as Kohl’s and Walgreens) to get them in and out quickly, with exactly the products and services they want. The second important factor is the accurate opening and fulfillment of accounts, both of which frequently give rise to errors. The third is the ability to correct these errors. Perhaps surprisingly, our research shows that customers are willing to forgive occasional mistakes if banks fix them quickly and transparently. When banks don’t, the level of satisfaction plummets.
Proposed translations (Chinese)
4 户头管理

Discussion

Wenjer Leuschel (X) Jun 4, 2004:
Checked and found out, you are right.
Non-ProZ.com Jun 3, 2004:
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Non-ProZ.com Jun 3, 2004:
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Non-ProZ.com Jun 3, 2004:
clearwater ���ʺ�Ϊ����棿
Non-ProZ.com Jun 3, 2004:
clearwater ��fulfillment��ɡ�����й��ڿ�֮�ӣ���

Proposed translations

42 mins
Selected

户头管理

精确的开户与户头管理

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Note added at 58 mins (2004-06-03 02:06:07 GMT)
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You see, I was thinking of that.
But I cannot find a more proper expression to describe the act of fulfillment.

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Note added at 59 mins (2004-06-03 02:07:57 GMT)
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I mean, I cannot find a more appropriate expression for it now.
Maybe some minutes later.

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Note added at 5 hrs 44 mins (2004-06-03 06:52:31 GMT)
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精确的开户与结存

Maybe this narrows down what is meant by fulfillment.

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Note added at 21 hrs 26 mins (2004-06-03 22:34:48 GMT)
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An account was opened and fulfilled.
Can you imagine what it is meant by fulfillment of the account?

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Note added at 21 hrs 42 mins (2004-06-03 22:50:37 GMT)
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That\'s what 结存 means.
But 撤销 is too strong.

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Note added at 21 hrs 44 mins (2004-06-03 22:52:10 GMT)
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Opening and fulfillment are opposites.
I reasoned this way and that\'s why I corrected myself from 管理 to 结存.

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Note added at 22 hrs 3 mins (2004-06-03 23:11:58 GMT)
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结存 means to have the savings paid out.
Something went wrong...
2 KudoZ points awarded for this answer. Comment: "谢谢探讨!"