As the Director of Partner Outsourcing, you will lead our support outsourcing initiatives and manage all relationships. You will partner with Customer Success (CS) leadership to ensure that our outsourcing strategies are aligned with business objectives. With your expertise and leadership, we will attain all financial and operational targets and ensure the delivery of contractual obligations.

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Partner with CS leadership to conduct RFP's and negotiate/maintain LOI's, SOW's & MSA's - including performance penalties and rewards.
Work with CS leadership to design an ongoing outsourcing strategy that aligns with the global business growth and product plan

- https://www.theladders.com/job/director-of-partner-outsourci...