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2.1 - Czy jestem uważany za "członka" ProZ.com jeżeli nie płacę?
Nie. Określenie "członek" jest zarezerwowane dla osób, które wykupiły subskrypcję członkostwa. (Początkowo określenia "członek" używano ogólnie wobec wszystkich zarejestrowanych użytkowników; w 2005 r., dokonaliśmy zmiany terminologii by podkreślić, że portal istnieje dzięki środkom z opłat członkowskich.)
2.2 - Jak mogę zapłacić za swoje członkostwo?
Za swoje członkostwo możesz zapłacić następującymi metodami płatności:
Karta kredytowa
Paypal
Moneybookers
Czek lub Przekaz pieniężny (płatność wyłącznie w USD)
Przelew bankowy (w EUR i USD)
Portfel
Western Union
1. Przejdź do Strony zakupu członkostwa
2. Kliknij na link "kup teraz" obok wybranego rodzaju członkostwa
3. Postępuj zgodnie z instrukcjami na kolejnych stronach, aby zapłacić za wybrane członkostwo.
Prosimy pamiętać, że w przypadku niektórych metod płatności członkostwo może nie zostać zaktualizowane tego samego dnia. Np. w razie płatności przelewem bankowym, pieniądze mogą wpłynąć na nasze konto nawet po 2 tygodniach.
Koszt odnowienia członkostwa jest niższy niż wykupienia go po raz pierwszy.
W niektórych krajach dostępna jest opcja zapłacenia poprzez płatność lokalną, pozwalająca mieszkańcom danego kraju zapłacenia za członkostwo w walucie lokalnej i po cenie niższej niż oferowana online.
Użytkownicy strony, którzy zgromadzili co najmniej 4 000 punktów browniz mogą kupić lub odnowić członkostwo ze specjalną zniżką.
Dodatkowo, dostępne są opcje odnowienia członkostwa na okres dwu, trzech, pięciu i dziesięciu lat, cena za rok takiego członkostwa jest niższa niż w przypadku odnawiania rok po roku. Członkowie inwestujący w wydłużony okres członkostwa to osoby płacące z góry za dwa lata członkostwa lub więcej.
2.4 - Jeżeli zostanę członkiem, czy mogę spodziewać się zwrotu z tej inwestycji?
Nie ma gwarancji, ale obecnie znacząca część ankietowanych członków zgłasza, że inwestycja w członkostwo przynosi im zysk. Ogólnie blisko 90% członków, na przestrzeni roku, osiąga dodatnią stopę zwrotu. Przeszło 40% zgłasza dodatnią stopę zwrotu w ciągu 3 miesięcy. Jest to możliwe dzięki temu, że korzyść z nawiązania kontaktu z jednym klientem przekracza często koszt rocznego członkostwa. (Dane z czerwca 2005 r.)
2.5 - Czy członkostwo naprawdę sprawia, że będę częściej nawiązywać kontakt z nowymi klientami?
Tak. Statystycznie członkowie nawiązują kontakt z nowymi klientami cztery razy częściej niż pozostali użytkownicy portalu. Różnica ta rośnie z czasem, w miarę wprowadzania przez nas nowych - dostępnych tylko dla członków - funkcji, a także w miarę jak coraz więcej osób decyduje się na wykupienie członkostwa ProZ.com. (Dane statystyczne z czerwca 2005 r.)
2.6 - Czy członkostwo ProZ.com naprawdę pomoże mi zdobyć klientów? Czy nie jest ważniejsze że mam odpowiednie certyfikaty / dyplom?
Nie trzeba wybierać pomiędzy tymi dwoma kwestiami. Bycie członkiem poprawia Twoją widoczność w portalu, pozwala by potencjalni klienci częściej odnajdowali Ciebie (i informacje o Twoich kwalifikacjach!). Jeżeli już, posiadanie certyfikatów i dyplomów zwiększa stopień, w jakim możesz skorzystać z członkostwa.
2.7 - Dlaczego członkowie (tj. osoby płacące) mają uprzywilejowaną pozycję w zakresie spotykania klientów? Sam fakt płacenia nie oznacza, że jest się dobrym tłumaczem.
Nie zalecamy tłumaczom by bezpłatnie wykonywali komercyjne zlecenia. (Tłumaczenie dla organizacji charytatywnych to zupełnie inna sprawa - nie widzimy nic złego w bezpłatnym tłumaczeniu materiałów, które nie mają być komercyjnie wykorzystane.)
Zgodnie z tym samym tokiem myślenia - ProZ.com oferuje wiele bezpłatnych usług ale nie rozciągamy tego na działania komercyjne. Najprościej mówiąc pomoc w kontakcie z płacącymi klientami jest usługą, za którą pobieramy opłatę. Ty inwestujesz w swoją karierę, a my pracujemy ciężko by wesprzeć Twój sukces. Statystyki potwierdzają, że opłata członkowska zwraca się niezależnie od tego z jakiego kraju pochodzi tłumacz i na jakim etapie kariery się obecnie znajduje.
2.8 - Dlaczego pobieracie opłaty od tłumaczy za członkostwo zamiast obciążyć nimi firmy, które ich szukają?
Jeżeli jesteś tłumaczem, nasz zespół w ProZ.com pracuje dla Ciebie. Za nasze zadanie uważamy zapewnieni Ci narzędzi i okazji, które możesz wykorzystać do poszerzenia swojej działalności i poprawy swojego profesjonalizmu. Pracujemy bardzo ciężko, a za swój sukces uważamy zapewnienie członkom portalu usług o doskonałym stosunku jakości do ceny. Właściwe i konieczne jest abyśmy pobierali za swoją pracę opłaty.
2.9 - Co jeżeli stwierdzę, że nie jestem zadowolony z mojego członkostwa - czy mogę dostać zwrot pieniędzy?
Tak. ProZ.com daje gwarancję pełnego zadowolenia. Jeżeli nie jesteś całkowicie zadowolony ze swojego członkostwa ProZ.com wyślij zgłoszenie do pomocy technicznej, w którym zawrzesz informację o preferowanym sposobie odebrania zwrotu i informacje o koncie. Zwrócimy Ci środki za niewykorzystany okres członkostwa pomniejszone o koszty ich przesłania.
Uwaga: Środki za większość zakupów opłaconych kartą kredytową można zwrócić bezpośrednio na kartę w ciągu 60 dni od zakupu. Po 60 dniach zwrot można zrealizować przy pomocy takich metod płatności jak PayPal, Moneybookers, czek czy przelew bankowy. Ze względu na wysokie opłaty za przelewy bankowe zazwyczaj unikamy zwracania środków przelewem bankowym, nie używamy do tego też Western Union.
2.10 - How can I benefit from the new automatic subscriptions?
As of 2016, new annual automatic subscriptions are available for membership, when you choose to pay via credit card or PayPal. Opting for a subscription costs less than manual renewals, and you never have to worry about your membership lapsing. You can, of course, stop or start a subscription at any time from your membership management page.
2.11 - Where can I see the status of my membership and subscription?
You can see your membership type, renewal dates, subscription and billing information, and manage details of your ProZ.com membership on the membership management page. To access it, mouse over your name at the top right corner of the site and select the option Manage.
2.12 - Przesłałem płatność za swoje członkostwo ale nie zostało ono aktywowane. Co jest nie tak?
Jeżeli członkostwo nie zostało aktywowane/odnowione pomimo wniesienia płatności prosimy przesłać zgłoszenie do pomocy technicznej i przekazać w nim następujące informacje:
1. Użyta forma płatności
2. Wpłacona kwota (rodzaj zakupionego członkostwa)
3. Data płatności
4. Numer identyfikacyjny transakcji
5. Adres e-mail używany w PayPal / Moneybookers (jeżeli użyto jednej z tych 2 metod płatności)
6. Identyfikator transakcji PayPal / Moneybooker (jeżeli użyto jednej z tych 2 metod płatności)
7. Imię i nazwisko posiadacza konta bankowego (jeżeli zapłacono przelewem bankowym)
Informacje te pomogą personelowi zidentyfikować płatność i przetworzyć transakcję.
2.13 - Co się stanie jeżeli odnowię członkostwo jeszcze przed datą wygaśnięcia?
Za każdym razem gdy wykupujesz odnowienie lub np. kupujesz oprogramowanie w promocji, która daje Ci sześć miesięcy członkostwa, wydłużamy okres obecnego członkostwa o ów dodatkowy okres.
Np. jeżeli wykupisz roczne członkostwo gdy obecne wygasa za trzy miesiące, nowa data odnowienia będzie przypadać za 15 miesięcy.
2.14 - Czy mogę kupić członkostwo w imieniu kogoś innego?
Tak. Aby kupić członkostwo w imieniu innego użytkownika witryny wystarczy kupić je tak, jakby kupowało się dla siebie, a następnie przesłać nam zgłoszenie do pomocy technicznej, podając identyfikator użytkownika i nick, którego używa on na stronie, aby nasz personel mógł przenieść zakupione członkostwo.
2.15 - Kiedy wygasa moje członkostwo?
Data wygaśnięcia Twojego członkostwa lub data odnowienia to data, która się wyświetla po najechaniu myszką na swoje imię i nazwisko/nick u góry strony.
2.16 - Czy moje członkostwo zostanie automatycznie przedłużone z chwilą wygaśnięcia?
Twoje członkostwo zostanie automatycznie odnowione jeżeli korzystasz z oferowanej przez PayPal opcji powtarzających się płatności. W innym wypadku należy odnowić swoje członkostwo zgodnie z instrukcjami opisanymi tutaj.
2.17 - Chcę zakupić/odnowić swoje członkostwo na dłuższy okres czasu. Czy jest to możliwe?
Tak, pełne członkostwo można zakupić/odnowić na okres 3, 5 lub 10 lat. Ze wszystkimi opcjami można zapoznać się tutaj.
2.18 - Czy mogę kupić/odnowić swoje pełne członkostwo na krótszy okres (tzn. mniej niż rok)?
Tak, możesz kupić/odnowić pełne członkostwo na okres sześciu miesięcy.
2.19 - Czy mogę poprosić o zawieszenie mojego członkostwa, jeżeli przez jakiś będę niedostępny?
Prośby o zawieszenie członkostwa będą rozpatrywane przez personel indywidualnie. Zgoda na zawieszenie członkostwa może zostać udzielona w razie urlopu macierzyńskiego, wakacji, choroby lub żałoby, jednak wnioski będą rozpatrywane indywidualnie, a członkowie personelu mogą poprosić o przedstawienie dowodów potwierdzających podany powód, dla którego wniosek został złożony.
Aby zwrócić się o zawieszenie członkostwa starczy przesłać zgłoszenie do pomocy technicznej i podać odpowiednie dowody aby personel mógł rozpatrzyć wniosek i podjąć decyzję.
2.20 - What happened with partial and student memberships?
As of October 2016, partial and student memberships are no longer available. As time went by, these alternative options to full professional ProZ.com membership were being selected by users less and less. For this reason, and as ProZ.com membership has become more accessible, these options have been discontinued.
You can also see each new feature release in the Plus package, view introductory videos, and give feedback on the Plus service package landing page.
3.2 - Will members who choose the Plus package have advantages in the traditional ProZ.com directory over those who choose the Standard package?
Directory ranking will not be affected by which membership package you have-- sorting will still be done with members in the first layer of results (regardless of membership package).
3.3 - What is meant by new client channels external to ProZ.com in the Plus extras?
The internet is going the way of the cloud, and in principle cloud technology presents the opportunity for the ProZ.com team to take steps to promote the services of ProZ.com members beyond the confines of ProZ.com. Imagine an LSP or client using, say, a mobile app to access you directly for translation or interpreting services, without ever needing to go to ProZ.com. Cloud technology makes that possible, and we have been taking steps in that direction.
3.1 - How far along is the effort to establish that sort of new client channel?
Efforts are continuously developing, as it takes time for habits to change. We believe this is the future. What we have seen so far is that client activity at TM-Town is increasing, and separately, there are a few agencies already using ProZ.com cloud and API services to discover the services of ProZ.com members from within their own management systems.
Since 2018, ProZ.com is also in partnership with Boostlingo, connecting interpreters to end clients through their platform. If you are interested in becoming a Boostlingo interpreter, apply to the Interpreters Pool and submit a support request with your relevant credentials, and a ProZ.com team member will get in touch with you.
As new partnerships and external channels become available, ProZ.com will continue to announce them.
3.2 - What external channel-related features have been released so far?
These are all detailed on the Plus service package landing page. From there you can read about each release, view introductory videos, and provide your feedback.
3.3 - The value of the external client connections included in the Plus package is shown as U$D144+. Where does that figure come from?
The value of the external client connections is difficult to quantify at this time. But we can say that membership in one of the external channels alone, TM-Town, costs U$D144 and is included in the Plus package.
3.4 - I already have a paid TM-Town membership. What happens when I buy the Plus package?
Your current TM-Town membership will be synced/extended to match the renewal date of your ProZ.com membership. If you are on a paid monthly plan, your payments will be stopped. If you are on a paid annual plan, you will be refunded the prorated amount of the remainder of your membership period.
3.5 - I am not interested in TM-Town, and the concept of external channels seems too vague to me right now.
In that case, to be on the safe side, you might want to assume a value of zero for external channel.
3.4 - How is the value of the basket of tools from ProZ.com partners calculated?
That is the sum total of the value of licenses confirmed so far to be included in the basket. It is planned that more will be added as the Plus package moves forward.
3.5 - Will more features and services be added to the Plus package in the future?
Yes. Just as the Standard package has been continuously built up over the years, so too will new benefits be added to the Plus package over time.
3.6 - Will most of ProZ.com's efforts be directed at increasing the value of the Plus package, moving forward?
Although decisions of which package to include a new feature or tool in will be made on a case-by-case basis, it is safe to assume that the majority of ProZ.com investment will be made in increasing the value of the Plus package to members.
3.7 - What if I am not interested in some features of the Plus package?
If you are not interested in using a part of the Plus package, no problem, just don't use it. All of the extra services and features are permission-based, allowing you to use what you want, in accordance with your own preferences and needs.
3.8 - Can I upgrade from Standard to the Plus package?
Yes. In checkout, your current membership will be calculated into a discount towards purchase of the Plus package. The discount will depend on the length of remaining membership.
3.9 - Czy mogę zmienić członkostwo na tańsze / droższe?
Tak. W każdej chwili można zmienić rodzaj członkostwa. W tym celu należy zakupić pożądany rodzaj członkostwa i przesłać zgłoszenie do pomocy technicznej.
W razie wykupienia droższego rodzaju członkostwa, zostanie ono przedłużone o około połowę pozostałego okresu wcześniejszego członkostwa.
W razie zamiany członkostwa na tańsze nowe członkostwo zostanie wydłużone o około dwukrotność pozostałego okresu wcześniejszego członkostwa.
3.10 - Why is there no money back guarantee offered with the Plus package?
The nature of some of the services offered in the Plus package means that third-party licenses, payments to trainers and other partners may be made by ProZ.com at the time of your membership purchase, and those will not necessarily be refundable to ProZ.com. Instead of a pro-rated refund on your Plus package, you will be offered the option to switch to the Standard package. However, if you are in any way unsatisfied with your Plus package experience, submit a support request, we want to hear from you.
4 - New premium monthly membership option (with website, AI tool, and personalized consulting)
In September 2023, ProZ.com released a new premium monthly option for membership, which includes all of the benefits and tools of the Plus subscription, plus access to your own website and hosting, your own AI translation tool, and personalized consulting from the ProZ.com team to help you leverage these options to meet your professional objectives.
The new premium monthly option is available via a subscription at $25 a month. Considering that some of the benefits included in this subscription (a CAT tool, website and hosting, AI tool, free training courses, etc.) would, if purchased separately, cost around $25 a month each or more, this new option is the best deal that ProZ.com has offered freelance language professionals to date.
4.1 - What does the ProZ.com website service for Premium subscribers include?
As a ProZ.com Premium member you get your own professional website designed by experts, at your own domain, included in the monthly membership fee (website hosting, alone, can cost $25/month elsewhere, and website design may cost thousands.)
4.2 - What features are included in the hosting plan?
Premium member websites may have different hosting plans depending on the website’s purpose. For a complete list of features included in your hosting account, please contact site staff.
4.3 - Does the website service include domain registration services along with hosting?
Most hosting packages include a custom domain free for one year. You can connect the domain name to your site after ProZ.com provisions the hosting package. The free domain name voucher is valid for 60 days from the date of purchase. If the voucher is not used within this period, you will need to contact the Wix Support Center to request an extension.
4.4 - Can I upgrade or downgrade my hosting plan as my website grows?
The website hosting service offers ProZ.com support for general service needs. For specific, mostly technical issues, please contact hosting service provider support.
4.5 - What is the setup process for getting my website up and running?
Once you start your Premium membership subscription, you will be paired up with a member of the ProZ.com team to start working on your website. You will start by defining your website’s purpose, sections, images, texts and style. Then, staff will design a first version of your website, purchase and activate a hosting package for you, and transfer access so that you can add more information, update texts, localize it into different languages, and make any other changes that you consider necessary. In this transfer process you will also need to set up your domain (you may use a new domain name or use an already-registered one). Once the domain name has been set, your website will be ready for publishing.
5.1 - Do you provide email hosting along with website hosting?
Premium member hosting plans may be different. For a complete list of features included in your hosting account, please contact site staff.
5.2 - Can I request multiple websites?
For the time being, only one professional website is available for each member.
5.3 - Can I have my own website in various languages?
Yes. On Wix, go to “Settings” > “Language & region” > "Add Languages". You will need to add an extension to your site called "Wix Multilingual."
5.4 - How do I access my website/hosting account?
If you are a Premium membership subscriber and you have already had your onboarding call with a staff member, check with them. Or else, if your website has already been transferred to you, look for the “Manage website” option in the menu that displays when mousing over your name on the ProZ.com site header.
5.5 - Can I transfer my existing Wix website to a ProZ.com Wix account?
No, but if you are a ProZ.com member with an active Premium membership subscription you can request a new website to be designed for you by ProZ.com website experts.
Business membership is the ProZ.com membership option designed specifically for business users of ProZ.com, such as translation companies / agencies and other corporate language services providers. Advantages are available to help recruit, vet, manage, and pay freelancers.
Levels of business membership are available as Standard, Plus, and Enterprise.
Business membership benefits are given to all employees.
5.2 - What are the benefits of Business membership?
As full business participants in the world's leading translation portal and community, Business members enjoy special exposure, privileges and standing in the ProZ.com community.
In addition to being distinguished with a special Business membership ribbon, business members gain the commercial benefit of inclusion in the Business membership directories -- both public and private enterprise versions. They can also post standard jobs directly, without waiting for them to be vetted, and they enjoy direct telephone access to support.
The Business directory is at https://www.proz.com/business. It is accessible from the top navigation menu by going to "Jobs & Directories" > "Translation Companies".
5.4 - Are any of the benefits of Professional membership included in Business membership?
Many of the benefits of individual membership are included in business membership, including full access to the Blue Board, job postings, unvetted forum postings, discounts on events, the right to organize powwows, etc. However, benefits that make sense only for individuals —such as inclusion in the freelancer directory— are not included.
Note that access to networking features, which potentially affect other members, may be modified or revoked at the discretion of the ProZ.com team.
5.5 - What happens to my current Professional membership if I purchase a Business membership?
If you are already a standard member of ProZ.com, you have two options in taking out a business membership:
you can create a new profile specifically for business activities, purchasing the membership for this new profile
you can purchase the business membership under your current profile.
If you choose the second option, your current membership will be calculated into a discount towards purchase of the business package. The discount will depend on the length of remaining membership.
To have your individual membership converted to Business membership, please submit a support request.
ProZ.com assigns an account manager to members to help you take full advantage of all business members' benefits and reach your goals.
In most cases, each Business paying member has a Success Manager whom you can contact anytime.
5.8 - Are there any conditions under which a company that wants to join will be refused?
The ProZ.com staff reserves the right to refuse business members on a selective basis.
Companies may not be accepted as business members if
they have low average Blue Board entries
there are reports of non-payment on file from ProZ.com translators or interpreters
Moreover, existing business memberships may be revoked due to non-payment reports and low average Blue Board entries.
5.9 - Kim są członkowie ProZ.com?
Członkami ProZ.com są użytkownicy portalu, którzy wykupili płatne członkostwo. Członkowie mają uprzywilejowaną sytuację w zakresie nawiązywania kontaktów i korzystają z pełnego dostępu do wszystkich baz danych, funkcji i klientów odwiedzających stronę. Są cząstką portalu, który doskonali i redefiniuje pracę tłumacza.
5.10 - Business member benefits overview
Recognized employees of a business with membership at ProZ.com inherit access permissions to the following benefits, listed by business membership tier.
Unlimited job postings and freelancer communications
Individualized training and support
Professional search assist by ProZ.com staff
API for your site or TMS application with ProZ.com provided development support
5.11 - Services for non paying businesses
Recognized employees of a business at ProZ.com are associated with their employer's identity throughout ProZ.com and have the following services available:
Non paying user business:
No business member badge
Unlimited employee seat administration
Access to per-use billed ProzPay service, a new way to pay your translators: ProzPay
Basic listing in the ProZ.com directory of translation companies: Directory
Access to preview ProZ.com Pools, pre-screened specialized professionals : Pools
Access to basic filters in the professional directory "Find" by ProZ: Find
Contact up to 25 professionals per day through job posts and/or professional directory messages, with additional contacts available
5.12 - What if I decide that I am not satisfied with my business membership —can I get a refund?
Yes. When you purchase your membership, you can request a full refund for up to 30 days. Full refunds are only available for your first purchase.
If you are in any way unsatisfied with your business membership experience, contact [email protected], we want to hear from you. A prorated refund corresponding to the remaining months will be issued, less any payment fees that have been charged.
Note that refunds for payments made by credit card, Skrill, or PayPal will be processed using the method that was originally used to make payment, —credit card payments are refunded to the paying credit card, Skrill payments are refunded to the paying Skrill account, etc. Due to high transfer fees, users who pay via wire transfer (either locally or to ProZ.com's bank in the U.S.) or Western Union will be asked to provide an alternate refund method —in this case, either PayPal or Skrill. ProZ.com may also provide refunds via check for those users residing in the United States.
5.13 - Can I upgrade to the other business packages?
Yes. In checkout, your current membership will be calculated into a discount towards purchase of the package of your choice. The discount will depend on the length of remaining membership.
5.14 - Can I downgrade my business package?
Yes, you can downgrade, but instead of cash being returned, your membership period will be extended based on the period of time remaining:
From Plus to Standard and from Enterprise to Plus, it will be extended by 25%.
From Enterprise to Standard, it will be extended by 40%.
6.1 - How do I edit the information on the business page?
You can use the edit icon you’ll find in your business page’s header:
Make sure that you complete all or most of the information across all five tabs. This information will help your business page be found in the Translation agencies & companies directory.
6.2 - How can I increase views on my business page?
Here are some quick strategies to keep in mind when trying to increase the views on your business page:
Make sure that your Blue Board record and your business page are associated.
Complete as many fields as you can in your page’s business data. Languages, industries, services and country are important for search filters, and information like your logo and your website will increase trust and invite clicks. If you have employees, remember to add their profiles and confirm them.
Be active on ProZ.com: complete your profile (including a good profile picture, tagline and name), give WWA feedback to service providers you’ve worked with, post jobs, recruit service providers using ProZ Find, request entries on your Blue Board record and contact professionals using the directory
Consider buying business membership. Among many other benefits, membership allows your company's logo to be displayed in the Blue Board, and business pages are ranked in the the translation agencies & companies directory based on membership tiers: Enterprise members appear first, followed by Plus, then Standard, and the 40,000+ non-member businesses are listed after the business members. Each tier is sorted by LWA rating.
For more information about increasing your business page’s visibility, you can read this blog article.
6.3 - I'm a freelancer but I also outsource work as an agency/company, do I need to create two different profiles, one for each?
No, you may have only one individual profile which will allow you to edit your business page, post jobs on your company’s behalf, leave WWA entries in service providers’ profiles, reply to LWA entries made to your Blue Board, and all of the activities that relate to your business’ needs. At the same time, you can use this one profile to participate in forums and KudoZ, quote on job postings, position yourself in the freelancers’ directory, and get involved in all of the activities that relate to your needs as a freelancer.
To find out more about setting your account type to represent you as a freelancer and outsourcer, please see this FAQ.
6.4 - What's the difference between a business page and a profile?
A business page represents your business, and a profile represents a person ─as freelancer, freelancer and outsourcer, or owner, employee or representative of a company.
The profile is used for logging in to ProZ.com and performing Business page maintenance, job posting and contacting service providers. Individual profiles may be created for employees of your company, and associated to your Business page, so they can use ProZ.com to post jobs or overview your business activity on behalf of your company. Business pages show all the relevant information about your company as well as your Blue Board rating.
For more information about business pages and profiles, you can read this blog article.
6.5 - Do I need to be a Business member in order to have a Business page?
No, you don’t need to have membership in order to create a Business page. If you want to know how to create one, please see this FAQ.
6.6 - How can I create a Business page?
In order to create a Business page, you must first have an active profile (this is the profile you use to log in to the site, and to participate in the community).
You can create a Business page by going to your Profile updater and changing the account type to “Translation agency/company employee or owner”. As you type the name of your company, the following message will show:
You may also request the creation of business page via a support request. Please make sure to provide:
Link to an active profile registered for Translation agency/company employee or owner or Freelance and outsourcer which will be affiliated to this Business page.
All the necessary information about your company such as: company name, email, complete address etc.
6.7 - Can I have a freelancer profile and also a business page?
If you have a freelancer profile for yourself and also outsource jobs on behalf of a company, choose the account type “Freelancer and outsourcer” in your Profile updater and save the settings.
6.8 - What happens to my company profile now that there are business pages?
Your business page will be used to represent your company. Your profile is necessary to manage your Business page, post jobs, leave WWA entries for Service Providers you’ve worked with, reply to LWA entries on your Blue Board, and other site activities, but it should represent you as an individual ─employee, owner, representative of your company─, and not your company.
6.9 - Who can edit my Business page?
Any employee that has been affiliated with your Business page and who has admin rights can edit it.
You can add employees to your Business page by clicking on the “Add employee” button located at the top of the list of employees on your Business page.
6.10 - How many profiles can be created for employees of my company?
Each individual employee or representative of your company can have a separate profile.
If you have purchased a Plus or Enterprise Business membership package, you can claim two ProZ.com Professional Plus memberships for personal profiles that entitle the holders to hundreds of hours of free training video.
After the creation of these profiles, you can affiliate them to your business page by clicking on the “Add employee” button located at the top of the list of employees on your business page.
6.11 - How can I associate a profile for an employee of my company to my business page?
You can add employees to your business page by clicking on the “Add employee” button located at the top of the list of employees on your Business page.
6.12 - Why isn't my company profile showing my company’s average LWA?
Your company’s average LWA, along with your Blue Board record’s most recent entries and other relevant information, are now visible on your business page. Your business page is separate from your company’s Blue Board record, and the profile that you use for logging in, maintaining your business page and using the site’s other features, like posting jobs.
This change was introduced along with the new business pages. They are different from the company profiles that were used in the past. The advantage of business pages is their new design planned with the needs of businesses in mind.
6.13 - Why does my profile show that I'm an employee of my company?
This is just a designation that let visitors to your profile know that you are affiliated to a certain business and that you may be using the site on that businesses’ behalf. For example, if you post a job, it will show that you have an affiliation to your company.
6.14 - My profile shows an affiliation to a company I have no relation to.
6.15 - My Business page has a Blue Board record for a different business associated
If your Business page has been associated with the wrong Blue Board record, please submit a support request.
6.16 - How can I post jobs on behalf of my company/agency now that my company profile is a Business page?
The job posting process is the same. When you use the system to post a job while logged in, you need to select the option “I represent a company” in the Representation section of the form, and your business page will be automatically associated with the form.
6.17 - How can I merge my freelancer and company’s profiles?
If you have two profiles and wish to continue using just one, but don’t wish to lose your KudoZ points and WWA history, please submit a support request.
If you don’t have any KudoZ points or WWA history, you can close the account that you don’t use (by going to the Profile > Settings > Close account), or ask site staff to do it for you by submitting a support request.
6.18 - Do I have to show my business affiliation on my profile?
Your business affiliation will still show under the Affiliations section of your profile, as your Employer. This can’t be hidden unless you are removed as an employee of that business page.To change which business is marked as your employer, or if you wish to remove your business affiliation, please submit a support request.
6.19 - How do I associate my Blue Board record with my business page?
If you already have a Blue Board record and want to associate it to your business page, find your record and above your contact information you’ll find a button that reads “Associate to my business”.
6.20 - How do I add a logo to my business page?
From your business page’s header, where your company logo should be, you can click on the edit button and then upload an image file from your computer or use a URL.
6.21 - What if there is more than one business page for our business?
Please submit a support request to merge your business page.
6.22 - There is a profile affiliated as an employee to my business page who does no longer work for my business/has never worked for my business. What should I do?
You can remove the profile of a past employee “Mark as past employee”. If you do not know this person, you can instead click on “Remove employee”.
6.23 - I want to delete my business page, how can I do that?
6.24 - Where can I find a breakdown of business members by country/region?
In the Translation companies directory, you will find a button that says “Show members map” that will display an interactive map that is updated in real time as businesses become members.
6.25 - Do I need a username and password to edit my company's business page?
Business pages are edited by authorized administrators.
Business pages are managed by administrators that are logged in to their individual profile with employee status and administrator permissions for the business.
To manage your business page, login to your ProZ.com profile and navigate to the business page. If you don't have appropriate administrator rights you can send a request for admin rights by clicking 'claim.'
6.26 - Can I keep my freelancer profile and status if I'm an employee listed on a business page?
Yes, you can have a business page for your company and still use your individual freelancer profile.
ProZ.com business pages are separate from your individual profile. If you are the owner or employee of the business, when you quote on jobs you will have the ability to quote either as an individual or as an agent of a company which you represent. Being an employee or sub contractor to a business will not prohibit you from representing yourself as an individual.
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