SEKOU T. DIA 2286 Woodard Road San Jose, CA 95124 (408) 559-8116 saikudia@aol.com SUMMARY Efficiency-minded, multilingual Professional with a solid track record of consistently achieving key business objectives. Able to work in a diverse environment and bridge communication gaps due to cultural and language issues. Recognized for creativity, adaptability, attention to detail and strong interpersonal skills. QUALIFICATIONS Background includes: - Technical training - SAP instructional design - Course material development and presentation - Team-building - Web based training authoring - Continuous improvement strategies - Technical writing - Translation: French, German, and English Development experience in the following: - Microsoft Office Suite - MS Outlook, Project - Macromedia Authorware - Dreamweaver, HTML Editor - Adobe FrameMaker, PhotoShop, Acrobat - PaintShop Pro - RWD InfoPak - SAP Tutor - Internet applications - Octave, Placeware TRAINING - Software QA and Manual Testing - Berlitz Language Instructor - MySAP.com Workplace - SAP Knowledge Warehouse - Time Management - Machining - Diversity Training - ISO 9001 Internal Audit - Zenger Miller Frontline Leadership - Hazardous Waste Management PROFESSIONAL EXPERIENCE ADAPTEC, INC., Milpitas, CA 1999 - 2002 INSTRUCTIONAL DESIGNER - Developed and maintained technical instructional documentation for various SAP projects, ensuring business process knowledge and end-users support. - Created online tutorials for Adaptec US and worldwide project implementation, consistently reducing training costs. - Translated web content from English to French and German, reducing translation expenses. Western Digital/KOMAG, San Jose, CA 1997 - 1999 TECHNICAL TRAINER - Conducted technical and interpersonal development classroom sessions in a high-volume, multi-products thin film media-manufacturing environment. - Provided 2000+ hours of training to direct labor, exempt and non-exempt personnel to enhance staff cooperation and productivity. - Worked in cross-functional quality improvement teams resulting in a continuous ISO 9001 certification. MEMC/UNISIL, Santa Clara, CA 1990 - 1997 ENGINEERING TECHNICIAN - Wrote certification-training materials from process procedures in a high-technology silicon wafer- manufacturing environment, consistently achieving Department objectives. - Provided technical assistance to process development. - Successfully coordinated training scheduling with Supervisors, Managers, and Engineers, which improved workflow significantly. - Collaborated and guided 70 associates in problem solving, which increased area productivity and yield. IBM, San Jose, CA 1988 - 1990 PROCESS EQUIPMENT OPERATOR - Performed wafer fabrication responsibilities that involved high volumes, and required attention to detail and accuracy. - Delivered OJT to new employees for optimal team results. EDUCATION Magister, MA equivalent, preparation CAEM, Permanent Teaching Credentials BA, German and French