Jacqueline Lee Shinohara Home: (408) 567-9474 email: go_jackie_lee@hotmail.com SUMMARY of QUALIFICATIONS * Six years of experience in Project Management with an emphasis on localization and globalization of mid- to large-scale software products across multiple languages. * Strong background in Project Management and Risk Management. * Tough negotiator and a team player, capable of creative thinking and problem solving as well as motivating others under pressure and tight deadlines. * Excellent working knowledge of both Windows and Apple environment including use of Excel, Word, PowerPoint, Microsoft Project, Illustrator, PageMaker, and Japanese word processors. Working knowledge of Lotus Notes. * Working languages include Japanese; fluent in spoken Chinese (Mandarin). PROFESSIONAL EXPERIENCE 3COM CORPORATION, Santa Clara 1996 - 2002 Localization Project Manager Led multiple cross-functional product teams in the planning, development, and delivery of products, under tight time and budget constraints: * Investigated, negotiated, and evaluated the definition and feasibility of project scope and requirements. * Monitored progress of task teams such as Manufacturing, Product Marketing, International Marketing, Testing, Engineering, Documentation, Technical/Customer Support. * Tracked project execution, progress and milestones. * Identified vendors, managed translation and packaging vendors/suppliers, and coordinated field offices and publications department. * Assisted in developing test plans and managing testing vendors to ensure there were no cost overruns or schedule slips. * Acted as a QA on localized software, documentation, and packaging for multiple languages. * Developed task scheduling and resource team allocations using MS Project and Excel. * Negotiated with the Japanese field office to determine which products and which components of products needed to be localized based on market research. * Assisted legal department in contract modifications to conform to local laws. * Negotiated with prospective local partners to promote products. * Performed market research and prepared competitive analysis reports to support the projects. 3COM K.K., Tokyo, Japan 1991 - 1994 Field Marketing Representative * Coordinated trade shows, conferences, technical seminars, and press interviews. * Directed and implemented advertising strategy for Japanese marketing programs. * Performed market analyses to determine product pricing policies. * Was Executive Assistant for Director of R&D/General Manager. * Performed duties as liaison between U.S. headquarters and Tokyo office. * Administered employee benefits and compensation program for U.S. ex-patriates and Japanese employees. * Translated computer networking and accounting manuals from English into Japanese. FFG CONSULTANTS, INC., Los Angeles 1987 - 1991 Senior Consultant * Developed, marketed, and implemented personal computer training programs on the use of Lotus 1-2-3 and WordPerfect, Excel and Word software for Japanese executives. * Translated and assisted in the production of employee benefits seminars for the law firm Baker & McKenzie. * Translated employee benefits manuals and employee handbooks for Japanese companies. * Advised Japanese banks and companies on how to effectively recruit, train, and maintain lower level workers. ASAHI GAKUEN, Pasadena, CA 1986 - 1991 Teacher * Prepared homeroom activities for elementary and junior high school students. * Organized and conducted after school activities as well as field trips. * Prepared homework, tests, study aides for students and graded them. EDUCATION 1986 B.A., Linguistics, University of California at Los Angeles, CA 1982-1984 Education and Mathematics, Chapman College, Orange, CA